Support Engineer II

• Advanced scripting in more than one of the following languages: Python, GoLang, Ruby, Bash • Internet core protocol knowledge: DNS, TCP/SSL, HTTP, etc • The Ethereum JSON RPC spec: https://eth.wiki/json-rpc/API • Experience in maintaining infrastructure as code (Terraform and preferably Ansible, but experience in Salt, Puppet or Chef is acceptable) • Expertise in managing Linux hosts • Experience with proactive alerting and monitoring systems technologies • Dealing with technical customer support (troubleshooting, CLI tools, Linux) • Adept at setting up software you may be unfamiliar with • Being extremely thorough in debugging and documenting issues for other teams • Capable of preemptively solving complex problems prior to their impacting multiple customers • Documenting your processes and sharing knowledge • Bonus • Bonus • The US base salary range and level for this position are $113,000 - $126,000 per year and level P3. International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels. • The Quicknode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working. • During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter.