Program Manager
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Requirements
• Bachelor Science or Bachelor of Arts • 3+ years of experience in Program or Project Management • Experience with all Google tools, including Google Sheets and Google Drive • Experience in data analysis and creation of performance dashboards • Highly structured and organized thinker • Willingness to engage and learn • Experience working with or at startups • Familiarity with education technology industry and the challenges and demands it places on leaders and teams • Experience with Airtable, WorkRamp, and Zendesk are a plus • A great deal of your fulfillment at any company is determined by the extent to which the values of the people and the organization align with your own. It’s hard to assess culture from the outside and most companies are not good at describing their own nature. (How do fish describe water?) They also have incentives to say things that sound attractive rather than things that are true. • We’ve tried to assemble characteristics. This is our best attempt to share an honest description of our culture today. We hope you find it useful in deciding whether Empowerly is the kind of place in which you’d like to spend your time.
Responsibilities
• Lead and implement all ancillary Empowerly programs as service offerings grow • Act as the liaison between Empowerly and 2+ partnership programs that Empowerly students work with • Manage programs team and contractor teams who will help maintain program relationships and interact with students • Own the end-to-end process of bringing the Research Scholars Program in house, including mentor sourcing and onboarding, program structure, and quality control • Recruit, onboard, and manage startup companies participating in the Startup Internship Program • Manage both short term and long term operational strategy and proactively anticipate the needs of our programs as our student base grows exponentially • Ensure overall program health, including establishing internal quality controls metrics and assessments, bench analysis and expansion, and alignment with company priorities. • Provide regular data reporting, sharing insights on the programs’ success rates and outputs • Source, vet, and onboard new programs • Design, present, and implement training resources for counselors to share services with existing students and help onboard them to new programs. • Work closely with Marketing and Sales Teams to create training documentation on how to speak about Empowerly ancillary programs and attract new students and families.