Technical Physical Security Program Manager

• Strengthen the integrity, consistency, and compliance of Whatnot’s global physical security program—including access control, video surveillance, intrusion detection, and related systems—through standardized configurations, clear governance, and audit-ready controls. • Own physical security infrastructure and vendors end-to-end, including vendor selection and onboarding, OKRs, budgets, schedules, installations, preventive maintenance, and ongoing system health across offices. • Deliver reliable, scalable access control and identity workflows by administering Verkada access control, defining and enforcing role-based access standards, managing the employee badge lifecycle, and ensuring seamless integrations with employee identity systems. • Lead the global rollout and adoption of security technology programs such as visitor management, travel security, and risk platforms by driving cross-functional delivery, partner readiness, and operational scalability. • Oversee cameras and surveillance systems globally by defining and maintaining standards for placement, coverage, storage, retention, and compliance, and ensuring consistent deployment and maintenance. • Drive security system integrations and special projects by partnering with IT, CISO, Finance Systems, and People Systems to improve resilience, monitoring, automation, and reporting across the physical security ecosystem. • We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco hub. Expected in-office cadence: 2–3 days per week, with occasional flexibility up to 5 days/week as needed for installations, audits, or key launches. This role includes periodic travel (~15–20%) to support new site builds, audits, or major deployments. • Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. • As our Technical Security Program Manager, you should have 7+ years of experience in technical or physical security program management, or closely related security operations roles, plus: • Proven experience deploying and managing enterprise-grade physical security systems across multiple-sites. • Strong understanding of access control architecture, camera systems, and visitor management technologies. • Demonstrated success managing vendors, installations, and system integrations in fast-paced environments. • Technical fluency with APIs and SaaS integrations, including the ability to partner closely with IT and engineering to design and validate integrations. • Excellent cross-functional communication and program management skills—comfortable translating between technical, operational, and business stakeholders.