Associate Solutions Engineer
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Requirements
• B.S. or similar technical degree, with a strong preference for Computer Science, IT, or Information Services. • B.S. or similar technical degree • Computer Science • 1-3 years of working experience in a customer-facing role; previous experience in sales or a pre-sales environment is highly preferred. • Experience at a SaaS company, or familiarity with Drupal and cloud architectures. • Drupal • Passion for the web and open-source development. • Passion for the web and open-source development • Loves technology and problem solving, with a desire to go in-depth on technical solutions. • Loves technology and problem solving • Excellent communication and interpersonal skills, with the ability to present technical concepts to both small and medium-sized audiences, including C-level executives. • Excellent communication and interpersonal skills • C-level executives • Demonstrates good questioning techniques and effective interpretation skills to understand customer use cases and challenges. • Demonstrates good questioning techniques • Willingness to learn and collaborate with AI tools to enhance processes and achieve goals. • Willingness to learn • Ability to multitask in a fast-paced environment and work effectively as a team player on complex projects. • Ability to multitask • We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
Responsibilities
• Develop a deep knowledge of Acquia’s products, solutions, and value propositions. • Develop a deep knowledge • Gather customer business needs to tailor the right solution with Acquia products to help the customer succeed. • Gather customer business needs • Create solution proposals, presentations, and other customer communications. • Create solution proposals, presentations, • Research, scope, and estimate Drupal solutions for enterprise-grade applications. • Research, scope, and estimate • Combat competitive threats in accounts and educate potential customers on Acquia’s key values and benefits. • Combat competitive threats • Facilitate a smooth transition from sales to delivery by orienting the appropriate teams to the solution design. • Facilitate a smooth transition from sales to delivery • Lead or participate in customer-facing meetings and maintain excellent relationships with partners and prospects. • Lead or participate in customer-facing meetings • Engage with the product team to drive customer requests and influence the product roadmap. • Engage with the product team