Manager, Implementation
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Requirements
• Bachelor’s degree required • Requires 5+ years of managerial experience • Requires 8+ years of implementation and project management experience, managing multiple projects simultaneously • Requires previous experience within healthcare, pharmacy benefits management (PBM), and third-party administrator (TPA) • Ability to work independently as well as part of an extended, cross-functional team • Conflict resolution skills • Empathetic communicator with a consultative approach, able to see things from other person's point of view • Robust analytical skills; advanced skills in Microsoft Excel and ability to work in different systems simultaneously • Strong communication skills via face-to-face meetings, conference calls and written correspondence • Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments • Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven • Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company • What SmithRx Offers You: • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance • Flexible Spending Benefits • 401(k) Retirement Savings Program • Short-term and long-term disability • Discretionary Paid Time Off • 12 Paid Holidays • Wellness Benefits • Commuter Benefits • Paid Parental Leave benefits • Employee Assistance Program (EAP) • Well-stocked kitchen in office locations • Professional development and training opportunities
Responsibilities
• Lead a high caliber team of implementation professionals for overall project management and relationship management with SmithRx customers. • Provide strategic leadership to the Implementation team by assigning new group implementations and go live audits. • Oversee multiple implementation projects, potentially leading the largest or most complex client implementations directly. • Ensure that all implementations are completed on time, within budget, and meet client expectations. • Channel partner implementations as necessary for SmithRx's clients to achieve their business goals with our solution.
Benefits
• None of these benefits were explicitly stated in the job posting provided.